When properly installed, used, and serviced, and with one battery replacement, the Solar Suitcases can provide light for 10+ years. The main maintenance needs are:
*If you have a V2 Solar Suitcase (earlier model), you can download our V2 Maintenance Guide from the Solar Suitcase Version 2 page.
If you are having trouble with your Solar Suitcase, the following resources may help:
Spare parts are available to be shipped with the Solar Suitcases, including solar panels, LED lights, cables, and appliances. In addition to this, we recommend at least one spare Solar Suitcase per 50 Solar Suitcases ordered/installed. The extra Solar Suitcase can be easily swapped out for a non-functioning one at the health facility, so that the non-functioning one can be brought back for examination and repair.
*If you have a Version 2 Solar Suitcase, visit the Solar Suitcase Version 2 page for information on what is included in your spare parts kit.
We Care Solar provides a warranty for two years on the base system. The base system includes: chassis, charge controller, lights, main LFP battery, and solar panels. All warranty claims are dependent on proper installation and usage. No appliances – battery charger, headlamp, charging cords, thermometer, and fetal Doppler – are covered under warranty.